Privacy Policy

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 Last updated: 18 July 2025

Australia Probate & Property Lawyers Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or engaging our legal services, you agree to the terms of this Privacy Policy.

Business Name: Australia Probate & Property Lawyers Pty Ltd
ABN: 76 684 858 455
Email: info@applawyers.com.au
Phone: 03 7037 1202
Website: www.australiaprobatepropertylawyers.com.au
Address: 74 Alfrieda Street, St Albans VIC 3021

 We may collect the following personal information:

• Name, contact details, address
• Date of birth, occupation
• Legal matter details (e.g. probate, wills, estate, or property transactions)
• Executor and beneficiary information
• Payment and billing details
• Website usage data (e.g. IP address, browser type, pages visited)

We may also collect sensitive information (e.g. health or religious beliefs) where required for legal services, but only with your consent.

 We collect personal information:

• Directly from you (via website forms, emails, phone calls, appointments)
• Automatically through our website (cookies, Google Analytics, tracking tools)
• From third parties (e.g. other legal representatives, executors, regulatory bodies)

 We collect and use your personal information to:

• Provide legal services to you
• Respond to your enquiries and manage your case
• Process payments and issue invoices
• Comply with legal and professional obligations
• Improve our services and website
• Send legal updates or marketing emails (only if you opt in)

 We may disclose your information to:

• Our staff and authorised contractors
• IT and software providers (e.g. website hosts, cloud storage)
• Courts, tribunals, and government authorities as required by law
• Third parties you authorise us to communicate with
• Overseas service providers (e.g. email or cloud storage)

We take reasonable steps to ensure all recipients comply with privacy obligations. However, we are not liable for unauthorised access beyond our control.

 We use cookies and third-party tracking tools (e.g. Google Analytics) to monitor site usage and enhance your experience.

You can manage or disable cookies through your browser settings. Continued use of our site implies consent to our use of tracking tools unless you opt out.

 We store your personal information securely with access controls, encryption, and password protection. We regularly review our security measures to protect against misuse or unauthorised access.

We cannot guarantee 100% security and are not responsible for data breaches beyond our reasonable control.

 You can request access to or correction of the personal information we hold about you by contacting us. We will respond within a reasonable timeframe (usually within 30 days).

 If you are concerned about how we handle your personal information, contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

 Some personal information may be stored or processed overseas (e.g. by our cloud service providers). We take steps to ensure those providers comply with privacy standards comparable to Australia’s.

 We are not liable for any loss, damage, or unauthorised disclosure of your personal information arising from:

• Circumstances beyond our control
• Failure by third-party service providers to maintain security
• Your failure to safeguard your devices or email accounts

 We may change this Privacy Policy at any time without prior notice. The most current version will always be available on our website. By continuing to use our services, you agree to any updates.

 By visiting our website, submitting an enquiry, or engaging our services, you consent to the collection and use of your personal information in line with this Privacy Policy.

For any privacy questions, please contact us at info@applawyers.com.au